ATTACHMENT 2

EXHIBIT D

ANNUAL REPORT TO TOWN

 

  1. Rates and Charges
    Current Price List
  2. Programs and Services
    Current Channel Line Up
  3. Public, Governmental and Educational Access
    (If operated by Time Warner)
    Current Policies and Procedures
    (If no longer operated by Time Warner - no reporting requirement)
  4. Customer Service
    Summary of Complaints
    System Outage Summary
    Results of most recent Subscriber Survey
  5. Filings with FCC
    Summary of Filings with FCC
    (Directly related to the provision of cable television service within the Town of Chapel Hill)
  6. Performance Test in Franchise
    Summary of Latest Technical Performance Test
  7. Franchise Fee Payments
    Summary of Payments
  8. Completion of Construction
    Upgrade/Rebuild Summary