Flash flooding that threatens lives or property
should be reported by calling 911.
Location and Directions
The Stormwater Management Division’s offices are located on the second floor
(entry level) of 208 N. Columbia Street, two lots down from the corner of East
Rosemary and North Columbia Streets. Visitors may park in the 2nd
Floor Visitors space in the building’s lot. More parking is available in any of
the nearby pay parking lots.
Physical Address:
Town of Chapel Hill Stormwater Management Division
208 N. Columbia Street
Chapel Hill, NC 27514
Many of your questions about billing and your stormwater fee may be answered
on our web pages. Visit the Billing
& Funding section under Stormwater Programming for information on how
bills were calculated. Please call us if you have questions about your billing
or need additional information regarding the appeals process.
For any drainage problems, questions, or comments, you may call the
Stormwater Management Program office at 919-969-7246 or submit a Stormwater Inquiry/Comment form. You may scan this form and
email it as an attachment, or FAX it to us at 919-969-7276. You may also email
a description of your problem: include your name, contact information, address
of the drainage problem, and a brief description. You may attach digital photos
or PDF files to your message if you have some; please limit total attachment
size to 500KB.
The Town has responsibility for drainage and related maintenance in Town
rights-of-way and properties. To report a non-emergency problem in these areas
involving flooding, erosion, or other drainage matters, or to report damaged or
non-functional stormwater structures (such as clogged curb inlets), please call
the Drainage Right-of-Way Supervisor at the Town's Public Works Department at
(919) 968-2796 between 8 am and 5 pm on a weekday. For drainage problems
involving State-maintained roads, the Town will contact the NC Department of
Transportation.
For drainage problems involving developed private property, such as within
or between two private properties, the Town may provide informal technical
information and advice. In some circumstances, the Town participates in the
cost of drainage improvements which involve public benefits through the Drainage
Assistance Program. Contact Stormwater Management directly for assistance.
If your property is within FEMA's 100-year Floodplain, you may be eligible
for assistance in preventing flood damage through the National
Flood Insurance Program. Information on this and other flood-related
programs can be found on our Flood Insurance
page.
For problems involving mosquitoes, or for information on reducing available
habitat, please see the Town's Mosquito
Control page, or contact the Mosquito Control Officer at 919-968-2796, or
email .
To get involved in next fall's NC Big Sweep stream cleanup or to adopt a
portion of a stream, please email Wendy Smith, our environmental education
coordinator, at .
To report suspected illicit
dumping or discharges contact Stormwater Management directly at the above
phone number or e-mail. For witnessed incidents of illegal dumping into streams
or storm sewers, or in the case of a toxic or potentially harmful spill, dial
911 and file a report.
Flash flooding that threatens lives or property
should be reported by calling 911.