EXHIBIT D
ANNUAL REPORT TO TOWN
1. Rates
and Charges
Current Price List
2.
Programs and Services
Current Channel Line Up
3.
Public, Governmental and Educational Access
(If operated by Time Warner)
Current Policies and Procedures
(If no longer operated by Time Warner - no reporting requirement)
4.
Customer Service
Summary of Complaints
System Outage Summary
Results of most recent Subscriber Survey
5.
Filings with FCC
Summary of Filings with FCC
(Directly related to the provision of cable television service
within the Town of
Chapel Hill)
6.
Performance Test in Franchise
Summary of Latest Technical Performance Test
7.
Franchise Fee Payments
Summary of Payments
8.
Completion of Construction
Upgrade/Rebuild Summary