ATTACHMENT 2

EXHIBIT D

ANNUAL REPORT TO TOWN

 

1.         Rates and Charges
            Current Price List

2.         Programs and Services
            Current Channel Line Up

3.         Public, Governmental and Educational Access
            (If operated by Time Warner)
             Current Policies and Procedures
            (If no longer operated by Time Warner - no reporting requirement)

4.         Customer Service
           
Summary of Complaints
            System Outage Summary
            Results of most recent Subscriber Survey

5.         Filings with FCC
            Summary of Filings with FCC
            (Directly related to the provision of cable television service within the Town of
             Chapel Hill)

6.         Performance Test in Franchise
            Summary of Latest Technical Performance Test

7.         Franchise Fee Payments
            Summary of Payments

8.         Completion of Construction
            Upgrade/Rebuild Summary