MEMORANDUM
TO: Mayor and Town Council
FROM: Roger L. Stancil, Town Manager
SUBJECT: Report on the 2005-06 Public Housing Assessment System (PHAS) Management Operations Certification
DATE: September 11, 2006
PURPOSE
The purpose of this report is to provide information on the 2005-06 Public Housing Assessment System (PHAS) Management Operation Certification (Attachment 1) that was submitted to the U.S. Department of Housing and Urban Development (HUD) on August 28, 2006.
The attached resolution would approve the 2005-2006 PHAS Management Operations Certification as required by HUD.
BACKGROUND
The Council adopted a resolution on June 26, 2006 authorizing the Manager to submit the Public Housing Assessment System (PHAS) Management Operation Certification to the U.S. Department of Housing and Urban Development. The deadline for submitting the 2005-06 PHAS Certification was August 31, 2006.
The Public Housing Assessment System (PHAS) Management Operations Certification establishes procedures whereby HUD evaluates the management of public housing agencies. Using standard performance criteria for all agencies, HUD determines areas of good management and areas needing improvement.
Under the PHAS Management Operations Certification, HUD reviews information in the following management areas to determine a public housing agency’s overall performance:
2004-2005 PHAS Score Report
On September 12, 2005, the Council approved a PHAS Management Operations Certification for Fiscal Year 2004-2005. HUD’s review of the information on the PHAS Certification was completed on July 12, 2006. Based on HUD’s review of the information under the management indicator, we received the maximum score of 30.
The PHAS Score Report also includes scores for physical, financial and resident services. Information relative to these indicators are not included on the PHAS Certification. Information on these indicators is received by HUD separate from the PHAS Certification.
The complete 2004-2005 PHAS Score Report is attached showing a combined score of 62 out of 100 (Attachment 2). In addition to the score of 30 out of 30 for management, we received satisfactory scores of 23 out of 30 for our physical building assessment and 9 out of 10 for resident services. However, under the financial indicator, we received a score of 0 out of a maximum score of 30. Chapel Hill’s public housing program has been designated as being substandard in the financial area. The substandard financial rating is due to lateness in submitting financial data to HUD. We have appealed the substantial financial designation and are awaiting response from HUD.
DISCUSSION
Data on the attached certification provides information on Chapel Hill’s public housing program for Fiscal Year 2005-06. The information on the certification is the result of a self-evaluation of our performance during 2005-06. Using standard HUD work sheets, we compiled the information that is required for the certification by evaluating financial reports, HUD monitoring reports and maintenance records.
The PHAS Management Operations Certification questionnaire requests data on the following management indicators:
Vacancy Unit Turnaround Time
Unit turnaround time is the average number of calendar days for preparing a vacant unit for occupancy. On an average, it took approximately 34 calendar days to prepare a vacant unit for occupancy in fiscal year 2005-06. The average unit turnaround days are determined by subtracting the total number of vacancy days exempted for Capital Fund renovations and other reasons from the total number of turnaround days and then dividing the difference by the total number of vacant units. HUD recommends that vacant units be prepared for occupancy within 30 days after the unit has been vacated. We plan to focus on increasing the pool of eligible applicants and the number of unit turnaround contractors in an effort to decrease the vacancy unit turnaround time within HUD’s recommendation.
Capital Fund
As of June 30, 2006, we have no unexpended Capital Funds over three fiscal years old and no obligated funds over two years old. The total amount of Capital Funds expended during 2005-06 was $930,005. These funds were spent primarily on renovation work at the Airport Gardens public housing neighborhood.
Work Orders
During fiscal year 2005-06, all emergency work orders were completed or abated within 24 hours. HUD recommends that 97 percent of emergency work orders be completed or abated within 24 hours. HUD defines emergency work orders as work items that pose an immediate threat to life, health, safety, property, or related to fire safety. An emergency work order that is abated means that the condition is corrected so that it no longer poses a threat to health or safety of the occupants. Examples of emergency work orders include those for gas leaks, hazardous electrical systems, and hazardous heating systems.
HUD defines non-emergency work orders as work items that do not pose an immediate threat to life, health, safety or property, or are not related to fire safety. In Fiscal Year 2005-06, all non-emergency work orders were completed within an average of about four days. HUD recommends that all non-emergency work orders be completed within an average of 40 days or less.
Annual Inspection of Dwelling Units and Systems
All 336 of the Town’s public housing units are inspected quarterly to identify needed repairs that, if not made, could affect the safety of the residents. HUD recommends that all dwelling units be inspected at least once yearly.
All 336 housing units meet the Uniform Physical Conditions Standards (UPCS) as defined by HUD. These standards require that no conditions exist that would pose immediate health or safety threats to the occupant.
The Security component of the certification provides information on a public housing agency’s performance in tracking crimes and crime related problems in public housing neighborhoods, and the implementation of applicant screening and resident eviction policies and procedures. The Department of Housing receives incident reports and crime statistics from the Police Department that are used to track crime related problems in the public housing neighborhoods. The Department administers HUD policies under which a process has been established to carry out eviction procedures against residents who are involved in illegal drugs or criminal activities in accordance with eviction policies and lease terms approved by HUD and Town Council.
We have continued the Transitional Housing Program that is designed to help public housing families move from public housing to the private housing market. Services provided for program participants include budgeting and homeownership counseling and basic home maintenance. The program currently has three participants.
HUD will evaluate the submitted information on the PHAS Certification to determine areas of good management and areas needing improvement. HUD’s review of the information is expected to be completed by June 2007.
RECOMMENDATION
That the Council adopts the attached resolution authorizing the approval of the 2005-06 PHAS Management Operation Certification as required by HUD.