EMERGENCY COMMUNICATIONS ACTION PLAN Goals: Provide accurate and timely information to the public; coordinate comprehensive information flow; treat all media fairly and equally. Tools are available, not required. Use this sheet to keep track of which tool is implemented, when and by whom. Resources listed on p. 3.
Name:	Event:		Date:
AUDIENCE	TOOLS √	ASSIGNED	NOTES
Elected Officials - Administration Inform all in the organization – administration and staff both – of the emergency and keep them apprised.	Telephone
	In-person meeting
	E-mail
	Web
Responders Inform every member of the emergency response team - public safety as well as support personnel - that an emergency communication plan is in place and provide appropriate instructions on how to direct media matters to the emergency communication office.	Distribute info that responders should provide to the public (fliers, etc.)
Other Agencies Contact Area Communicators.	Telephone
	In-Person Meeting
	E-mail
Public Reassure the public that the crisis is being managed by providing timely and reliable information. In addition to media outlets, there are numerous ways to reach the public.	Webs
	E-mail
	Printed Fliers
	Cable Channels
	Telephone Systems
	Weather Hotline
	Signs
	Travelers Radio
Media Establish media operating rules early – who and where is the press to call for information, how press briefings will be conducted, where media center will be.	News Releases
	News Conferences/ On-Site Interviews
	Telephone Calls
	TV Tickers